Emergency Repairs

Please use the Repair request Form on this site to notify us of any maintenance/repairs that are not Urgent or an emergency. In the case of an emergency the below numbers can be contacted after hours. Please also notify our office of this situation by emailing leasingenquiries@rwaw.com.au

Christmas office closure  Our office will close at 1:00pm on 22nd December 2017 and re open on Tuesday 2nd January 2018. Please use the trade contacts below if your repair falls in to the emergency category and notify our office on the repair request form. If it is a non urgent repair then please fill in the repair request form or email details to leasingenquiries@rwaw.com.au & we will attend to your request from the 2nd January 2018.


What is considered an Emergency repair?

  • Burst hot water service
  • Broken or blocked toilet (if a second toilet is not available)
  • Serious roof leak
  • Gas leak
  • Dangerous electrical fault
  • Flooding or serious water damage
  • Serious storm or fire damage
  • Failure or breakdown of any essential service provided by your landlord or agent such as Hot Water Service.
  • Failure or breakdown of the gas, electricity or water supply
  • Any fault or damage in the premises that makes the premises unsafe or insecure
  • Burst Pipe

Contacts in case of emergency/after hours repair

Plumbing Australian Hot Water repairs  13 21 13

Finer Plumbing
 0404 115 496
Electrician Gabi Fletcher
 0419 203 982

AusGrid Emergency 24 Hour Service 131 388

Energy Australia
131 535
Locksmith Eastern Suburbs Security
0417 217 924

Eastern Suburbs Locksmiths
0418 233 383
Carpet Cleaning Empire Carpet Cleaning
0423 911 247

Lock outs

If after hours access is required due to a lock out or lost keys, please contact the above locksmiths. Please note that after hours access will be at the cost of the occupant and not the owner/agent.


Office Hours

Monday – Friday 8.30am to 5.30pm
Saturday 8.30am to 2.00pm


Connection of telephone, gas and electricity is the responsibility of the incoming tenant.

Telephone ( Telstra ) 132 200
Gas ( AGL ) 131 606
Electricity (Energy Aus) 131 535


Please contact our office on 8399 8222 or email to leasingenquiries@rwaw.com.au A voice message can also be left on our system after hours.